IT Business Analyst – CPT | Optimal Growth Technologies
Job Location : Western Cape, Cape Town
Deadline : January 07, 2026
About the Role
The IT Business Analyst drives operational excellence by translating complex business requirements into high-RPM technical data specifications. Utilizing ServiceNow for requirement tracking and Oracle for process modeling, this role ensures 100% compliance with enterprise architecture standards. Their expertise mitigates operational risk by ensuring that technical solutions are perfectly aligned with strategic commercial goals.
Role Purpose
- The IT Business Analyst is responsible for analysing business needs, system requirements, and technical specifications to support the delivery of IT solutions. This role requires a highly technical BA with deep understanding of systems, integrations, databases, and application architecture. The BA will work closely with developers, architects, QA teams, and business stakeholders to ensure solutions are aligned to both business and technical objectives.
Key Responsibilities
Requirements Gathering & Analysis
- Conduct detailed business and technical requirements analysis.
- Translate business needs into functional and non-functional specifications.
- Assess system gaps, dependencies, and integration requirements.
- Document process flows, data flows, use cases, and user stories.
- Facilitate workshops, interviews, and stakeholder sessions.
- Technical Analysis
- Collaborate with architects and development teams to evaluate solution feasibility.
- Analyse APIs, integrations, data structures, and system interfaces.
- Review technical documentation and ensure alignment across systems.
- Support the design of technical specifications and system configurations.
- Perform SQL/data analysis to validate requirements and support investigations.
- Solution Delivery & Support
- Assist with sprint planning, backlog grooming, and prioritisation.
- Support QA and UAT teams through requirements clarification and testing alignment.
- Review test cases to ensure coverage of business rules and technical requirements.
- Participate in solution demonstrations and support deployments.
- Conduct impact assessments and change management reviews.
- Stakeholder & Project Engagement
- Bridge communication between business users and technical teams.
- Provide regular updates and documentation to project leads and PMO.
- Ensure traceability of requirements throughout the project lifecycle.
- Collaborate with vendors, developers, testers, and product owners.
Minimum Requirements
- Bachelors Degree in Information Systems, Computer Science, or related field.
- 8+ years experience as an IT Business Analyst.
- Strong technical background with hands-on understanding of:
- System architecture
- APIs & integrations
- SQL / data analysis
- SDLC methodologies
- Proven experience in Agile and/or Waterfall environments.
- Experience working on complex IT projects (e.g., digital platforms, ERP, cloud, custom applications).
- Excellent documentation, analytical, and communication skills.
Preferred Skills & Certifications
- Agile BA certification an advantage.
- Experience with tools such as JIRA, Confluence, MS Visio, Figma, or UML modelling tools.
- Cloud exposure (AWS, Azure, GCP).
- Testing or QA experience beneficial.
Key Competencies
- Strong problem-solving and analytical thinking
- Technical mindset with business acumen
- Excellent stakeholder management
- High attention to detail
- Ability to translate complex concepts clearly
- Adaptable in fast-paced environments
- Strong facilitation and documentation skills
Career Growth & Education
A degree in Information Systems, Business Science, or Computer Science is the required foundation for this analytical path. Professionals can advance to Senior Product Owner or Enterprise Architect roles by mastering Agile methodologies and pursuing specialized bootcamps in data analytics. Obtaining professional certifications in business analysis (CBAP) and participating in global digital transformation forums provides a pathway to senior leadership in international firms.
Salary & Financial Insight
Estimated monthly salaries for IT Business Analysts range from R45,000 to R78,000, reflecting their strategic impact on digital delivery. High-earning analysts should prioritize professional tax consulting and offshore investment diversification to protect their capital growth.
Interested and Qualified candidates should Click here to Apply Now
Disclaimer: MRjobs.co.za is not an employer and does not directly offer jobs. We share available opportunities from verified sources to help job seekers. Please do your due diligence before applying. We are not responsible for any transactions, interviews, or outcomes from third-party employers.
