PATTERSON JOB GRADE C2: REF NO: ITCS24/04

Minimum Requirement & Job Competences:

•  Matric & National Diploma/Degree in Information Technology
•  Advanced Computer Literacy
•  Microsoft Office365 administrator
•  ITIL foundations
•  At least 3- 5 experience IT experience is required (hardware and software)
•  Understand computing platforms, security and network hardware;
•  High level knowledge of storage, server, and hosting facilities management; VMWARE, HYPERV
•  A pro-active attitude, a very good communicator
•  Good planning and organization skill

Main Duties: Main Duties (this is a brief summary and does not include all responsibilities assigned to the position):

•  Maintenance for all IT hardware & Software
•  Coordinate IT projects in line with the KZNSB’s IT strategy
•  Planning IT Processes and Adherence to IT Policies, and IT Auditing Experience
•  Monitor security of all technology
•  Input and maintain IP addresses
•  Manage and maintain all company backups and escalate to the IT Manager if issues cannot be resolved.
•  Checking daily backups, all system interfaces, server hardware and logs
•  Server Updates and all computer updates Patch management
•  Resolve network connectivity/network performance-related issues.
•  Provide orientation to users of existing technology
•  Ability to learn quickly and implement new technologies and concepts to deliver as required.
•  System monitoring
•  New accounts set-up and active directory administration
•  Design new computer systems and ensure server performance
•  Run reports on system performance for team and wider organisation
•  Optimise processes and lead process improvement
•  Manage staff and user credentials and frameworks
•  Coordinate and provide support for Firewall and network system
•  Ensure systems are secure and protected from breaches or viruses
•  Risk mitigation planning