MINIMUM REQUIREMENTS

• 3 – 5 Years Relevant Experience
• CompTIA A+ and CompTIA N+
• Microsoft MCSA/MCSE
• Additional Networking Certifications would be advantageous

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Configuring, Troubleshooting and Maintaining the IT Infrastructure (Servers, Switches, Firewalls etc)
• Configure, Troubleshoot and Maintain End User Devices (Desktops, Laptops, Mobiles etc)
• Managing Office 365 Users
• Keep Infrastructure Documentation up to date (Asset Registers, Network Diagram etc)
• Ensure Backups are Adequate and Running as per Disaster Recovery Plan
• Comply with Company Policies and Procedures
• Good Communication to Stakeholders
• Ensure Secure Best Practices and Access Control are followed
• Ensure Tickets are Prioritized/Escalated Efficiently and Closed within Scope
• Manage 3rd Party Installations
• Off Season Tasks may vary from above
• Updates on Project/Task Management Platforms are done
• End User Cyber Security Awareness Training
• Procure Stock Needed for Projects and Tasks