Job Specification:
Key Performance Areas:

Achieve the Sales and Profit Budget:

• Responsible for the Dischem, Medirite and Online portfolios
• Meet regularly with customers and provide them with a strong promotional, launch and exit six month programme, ensuring that budget is achieved and that profitability is maintained at the approved level.
• Carry out regular SWOT analyses in regards to customers.
• Find opportunities within the retailer, store and brand mix and tactics to counteract threats and challenges presented
• Monitor sales orders and reports and analyse them to ensure insight and action can be shared and planned with relevant parties

Online

• New listings and current product range and managing of stock levels
• Improve and oversee online presence
• Implementing and update brand pages across the major retailers
• Build and manage existing online business with Dis-Chem & online retailers
• Development and analyzing the effectiveness of digital strategy
• Utilize online channel for clearance of any excess stock

Colour Category

• New listings and current product range and managing stock levels
• Own PM strategy by retailer for FY25 / unit placement in priority stores, Return on Investment (ROI) hurdle feasibility tool

Team Reporting

• Working with the relevant team members and stakeholders to build a database of report
• Validating and collection of data to ensure accuracy of BI (Business Industry) database

Co-ordination and administrative control between Indigo Systems. Departments and the Customer Portfolio:

Participate and provide timeous quality input to the following departments:

• NPD (New Product Development)
• Brand
• Customer Supply Chain
• Demand Planning
• Permanent and Temporary Merchandising
• Field Sales
• Sales Support
• Online
• Trade Marketing

Annual customer business planning which delivers the strategy, sales targets, co-op budget requirements and promotional grid as enablers to meeting company objectives for the channel and the account/s

• Preparation, analysis and insights
• Interpret the marketing plans and incorporate into the promotional grids
• Write the Customer Business Plan detailing strategy, new stores, shopper profiling, opportunities and risks.

Manage Gross to Nett on the Customer Portfolio’s

• Manage stock returns, Return to Vendor (RTV’s) and Markdowns for discontinued lines optimally by strong joint upfront planning and tight execution and as agreed with the Channel Head.
• Review discontinued stock returns and markdown against the plan

Maintain excellent standards of account administration on the Customer Portfolio

• Raise annual Purchase Orders, unless deducted from payment, alternatively a credit must be passed
• Markdowns
• Ensure that SAP deals have been counter signed by the Channel Head before offering to retailer or loading on SAP
• Monitor sales orders and reports

Minimum Requirements:

Experience:                                                                   

• 4+ years’ experience as a Junior Key Account Management within an FMCG / Retail / similar environment dealing with relevant retailers
• Experience within the Personal Care and Beauty Industry
• Experience working for or with major online retailers

Qualifications:

• Commercial Degree or Diploma
• Online Certifications

Additional Requirements:

• SAP reporting
• Knowledge of financial processes
• Microsoft Office (Excel, Power Point, Word)
• Relevant retailer Head Office Buying and Planning processes and systems regulations knowledge
• Brand product knowledge
• Analytical skills to interpret sales data
• Trade math and numeracy
• Relevant retailer store operations knowledge