Junior Helpdesk Support needed at RPO Recruitment
Job title : Junior Helpdesk Support
Job Location : Western Cape, Cape Town
Deadline : April 28, 2025
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Responsibilities:
- Provide first-line technical support for hardware, software, and network issues.
- Manage the service desk, ensuring efficient ticket logging and resolution.
- Assist with software installations, updates, and troubleshooting.
- Maintain IT documentation and escalate unresolved issues as needed.
- Provide basic IT training and ensure compliance with security policies.
Requirements:
- 1 – 2 years of IT helpdesk or technical support experience.
- Proven experience in first-line IT support and service desk management.
- A+ Certification and Matric qualification required.
- Strong troubleshooting and communication skills.
- Ability to multitask and work under pressure.
- Financial services experience is a plus but not mandatory.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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