OVERALL PURPOSE

The primary purpose of the role is to support Portfolio Managers across both offices to manage the support needs and administration needs of the client managers as well as the portfolio analysts. This role will have a close working relationship with the investment team.

WORKING RELATIONSHIPS

This role reports to the Head of Investment Accounting – South Africa, situated in Cape Town and has a strong working relationship with the Investment team across both offices. Other working relationships include general Stonehage Fleming Relationship Managers in both Cape Town and Johannesburg and linked investment service providers.

PRINCIPAL ELEMENTS AND ACCOUNTABILITIES

• Assist with responding to general client queries, e.g. investments, withdrawals, tax & admin related queries, portfolio structuring, rebalancing, trades.
•  Assist the team with the efficient implementation of new business. Preparation of on boarding documentation with new/existing clients. Liaising with the Client Execution Team w.r.t. the on boarding process (including end back).
•  Delivery of high quality service that is both accurate, timeous and of high quality w.r.t. reporting
•  Taking initiative to improve efficiencies wherever possible.
•  Ad Hoc projects to improve our service/offering.
•  Ensuring that each client’s annual compliance is up to date.
•  Liaising with certain designated client teams on monthly statements, GBI valuations, and selected billing requirements.
• Ensure tax statements are made available to the tax team as per the requirements.
•  Assist in quarterly Investment Review process
•  Administrative problem solving / Value add
•  To assist team with solving any admin related problems
•  Prepare and review Accounting Automated Posting file in collaboration with other team members
•  Prepare and review investment file, post corporate actions and ensure the accuracy of client portfolios
•  Accounting work and manual update of client ledgers
•  Reconcile daily transactions, bank balances and investment positions in our Reconciliation System
•  Management and monitoring of Statics data through different systems
•  Assist with ongoing project work in a timeous and accurate manner.
• Assist with downloading of monthly investment statements as well as tax statements.

QUALIFICATIONS AND EXPERIENCE

• Business Degree with accounting and investment insight.
• At least two years’ experience in a fund accounting position is an advantage

SKILLS

• English level equivalent to First Certificate
•  Good knowledge of MS office
• Good knowledge in accounting
• Knowledge and understanding of multi-currency accounting
• Knowledge and understanding of investment and treasury products
• A sharp analytical mind and good numeracy skills
• Telephonic confidence
• Ability to understand accounting software or reporting software, with experience in Advent and Business Central processes being beneficial

COMPETENCIES AND BEHAVIOURS

•  Adaptability and Flexibility: Flexibility, initiative, cooperation skills and respond positively towards change
• Planning and Organising: Well organised and stress resistant
• Accuracy, Quality and Productivity: Pay attention to details, precise and output is accurate and error free
• Planning & Organizing: Schedules & manages workload effectively, thinks ahead, sets plans to achieve goals.
• Teamwork: Supports & works towards team goals, shares information, is helpful & cooperative,works effectively with people outside immediate team (within the wider group).
• Communication skill: Communicates clearly and concisely, listens effectively, written
• communication is well presented, ability to deal with sophisticated clients under circumstances that can sometimes be challenging.
• Client orientated: Understands and satisfies client needs at all times, delivers excellent client service, takes full responsibility & accountability for all client matters including delegated tasks.
•  Accuracy, quality & productivity: Delivers work of a high standard, output is accurate & error free, productivity is satisfactory & consistent.