Minimum Requirements

• NQF 5 Diploma
• 3 years related experience in retail sales with a proven track record in a supervisory capacity
• Ability to effectively communicate and/or negotiate with high level of proficiency
• Excellent MS Office skills and knowledge POS systems

Key performance indicators

The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.

Growth

• Ability to execute in a diverse environment by building a deep understanding of the company’s products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
• Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays

Optimisation

• Assist the manager in maximizing profitability to meet sales goals and targets
• Maintain proper stock control, i.e stock counts and reconciliations
• Promote high levels of customers satisfaction by addressing customer complaints
• Compliance with internal company policies, procedures, processes, and external regulations

Leveraging Culture & Diversity

• Ability to supervise a high impact team and collaborate with different stakeholders
• Building trusting relations and inspire relations amongst the internal and external stakeholders

Digital Transformation

• Assist with the automation/optimization of digital processes and inventory control platforms
• Assist with the development consumer-facing content across a variety of segments to publicise the company’s products & brands