Key Responsibilities :

• Sales Team Leadership: Provide strong, effective leadership to the international sales team, guiding them to achieve and surpass sales targets
• Performance Management: Monitor and evaluate team members’ performance, providing regular feedback, coaching, and support to enhance their skills and productivity.
• Sales Strategy Development: Develop comprehensive sales strategies for international markets, aligning them with the company’s overall goals and objectives.
• Team Development: Nurture the professional growth of team members, identifying training needs and organizing relevant workshops or training sessions.
• Sales Reporting: Prepare and present regular sales reports to the senior management team, outlining achievements, challenges, and actionable insights.
• Compliance: Ensure the sales team adheres to industry regulations, company policies, and ethical practices in all interactions with clients.
• Conflict Resolution: Address conflicts within the team promptly and professionally, fostering a positive and collaborative work environment.
• Innovation: Encourage innovative thinking within the sales team, exploring new approaches, technologies, or techniques to boost sales effectiveness.

Technical Requirements :

• Matric
• A minimum of 3 years Management experience in a call centre environment
• Proven track record (Advantageous)
• Proficient in Microsoft Office Suite
• Must have excellent communication skills and sound understanding of the International Market
• Clear Criminal record