Key Responsibilities:

Merchandise Management and Support

• Inventory management to ensure that the business mantains inventory at agree benchmark levels. ARC’s stock KPI is to ensure that stock availability is maintained above 92% and at above 95% for AA and A ranked SKU’s.
• ARC expectations are a supplier fill rate of >85%. All levels below this must be investigated, understood and improved by focusing on the KPI with suppliers.
• Assist in coordination, planning and execution of all merchandising activities.
• Assurance and pro-active action to ensure that the D2R inbound distribution is efficient, and that all barriers are carefully investigated and addressed under the supervision, and assistance of the Specialist Planner.
• To oversee the import Standard Operating Procedure (SOP) and address any bottlenecks in a proactive manner.
• Ensure deadlines are met as per the Merchandise Calendar.
• Resolve merchandising problems in a timely fashion.
• Coordinate with cross functional teams to resolve issues related to product information, pricing, and shipping.
• Ordering of products.
• Management of quantitative allocation of inventory, balanced inventory and product assortment in stores.
• Own and manage allocations, as directed by the Specialist Planner
• Support replenishment order management.
• Support implementation of location related tasks.
• Follow-up on promotional merchandise and products, as well as deliveries of products and samples with suppliers.
• Implement merchant processes as defined by relevant merchandising strategy and business requirements.
• Oversee the administration and control of ARC Exclusive brands from supplier to store and including control of this stock on LS and assurance the physical, third party system and LS aligned..
• Ad-hoc projects as required; based on capacity.
• Assist in the preparation and management of IBT and RTV processes.

Market Intelligence and Reporting

• Maintain accurate and complete merchandising reports including inventory reports, order tracking and other such reports.
• Assist in inventory, sales, financial, and competitive intelligence analysis.
• Conduct research on consumer trends, competitive intelligence, and product history.

People Management

• Manage own personal development through your PDP (Personal Development Plan). Request training and feedback on performance and strive to improve based on these interventions.
• Adhere to the company’s values.
• Reflect an understanding and a desire to live by the ARC LIPSTICK values.
• Take personal responsibility for all issues facing the department, work as a team and mentor/coach new employees as required.
• Communicate with your line manager regularly and make recommendations on improving efficiencies in the department.