Key Performance Areas:

SALES:

• Achievement of monthly sales, volumes, and margin targets
• Superior customer service relationships of existing customer base by following a structured call cycle based on the regional customer set criteria
• Influencing and positively affect the In Cup Quality and delivery via the On-site beverage Solution system at each customer by ensuring customer audits are completed and corrective action is immediately executed on site, by doing machine calibration and settings and or re doing operational Training.
• Create a targeted customer prospect list with the Sales Manager based on volume requirements per product category for the year and strategic requirements across all channels
• Achieve the agreed growth forecasted for the fiscal year by the Sales Manager

Completion of new business development:

• Initial contact
• Assessment of needs
• Proposal of tailored solution
• Guiding on implementation, if necessary with the prospective customer.
• Ensure that agreements concluded with target list are commercially sound
• Present at each installation and complete customer solutions training on day of installation.
• Measurement will be completed in the following manner:
• Monthly 1 on 1
• Structured tracking against target list

Qualifications and Experience:

• Matric – Grade 12
• Business Relevant Degree or Diploma
• Coffee Skills and Equipment / Coffee qualification
• 2-3 years’ experience in Training in the Coffee or Hospitality Industry
• 2-3 years – Customer interaction experience
• 2-3 years’ experience in a Sales role in the OOH Market with a proven track record in new business
• Strong Beverage system solution experience
• Basic Commercial Understanding
• Valid Driver’s License with a minimum of 2 years driving experience is essential
• Solid Sales experience

Special Requirements

• 1-2 years – Technical fault finding, service and repair
• Proficient using full MS Office suite
• Able to travel extensively and stay overnight when necessary
• Passionate about the Hospitality Industry
• Fully vaccinated against Covid
• Valid Driver’s License with 2 years driving experience