KEY ACCOUNTABILITIES:

• IT Infrastructure Operations
• System and Application Maintenance
• Security and Risk Management
• Microsoft 365 and SharePoint Online Management
• Documentation and Compliance
• Ticketing System Management
• Remote User Support
• Active Directory and Server Infrastructure
• Vendor Collaboration

QUALIFICATIONS:

• A degree in Computer Science, Information Technology, or a related field. Alternatively, a relevant diploma or certification in IT systems administration may be considered.

KNOWLEDGE / EXPERIENCE:

• Certifications such as Microsoft Certified: Windows Server, Microsoft 365 Certified: Teams Administrator Associate, or SharePoint Online related certifications.
• Any relevant industry certifications (e.g., CompTIA A+, Network+, Security+).

SPECIAL WORKING CONDITIONS:

• Climbing and Heights
• Confined Spaces
• Physical Demands
• Health and Safety Compliance
• Flexibility in Working Hours
• Emergency Response
• Environmental Conditions