Junior Transport Controllers Job at DHL Supply Chain

Key areas of responsibility include:

• Daily Dispatch and Operations Planning: Assist with planning daily loads, coordinating vehicle assignments, and optimizing routes to ensure cost-efficiency.
• Driver Management and Communication: Serve as the primary point of contact for drivers to provide instructions, troubleshoot issues, and monitor performance.
• Tracking and Monitoring (Track & Trace): Monitor vehicle locations in real-time using GPS systems to ensure on-time deliveries/collections and manage exceptions.
• Transport Documentation and Administration: Collect, verify, and file Proof of Delivery (PODs) and other documentation, such as loading notes, and maintain accurate electronic records.
• Customer Service and Communication: Communicate proactively with clients regarding shipment status, delays, and ETA updates.
• Compliance and Safety: Ensure that all vehicles and drivers comply with company policies, roadworthiness requirements, and legal safety regulations.
• Deviation and Issue Management: Identify and resolve operational disruptions, such as breakdowns, accidents, or delays.
• Reporting: Prepare daily reports on load performance, vehicle utilization, and fuel usage for management review.

Qualifications

• Matric
• Degree/ Diploma in Logistics/ Transport Management (advantageous).

Experience

• 1-3 years’ experience in transport/ logistics environment

Skills/Competencies

• Excellent communicator (Verbal & Written)
• Interpersonal skills
• Computer literacy (MS Office, transport management systems)
• Good analytical and numerical skills
• Willingness to work irregular hours, including early mornings, after-hours, and weekends. 

Languages

• English - verbal and written
• At least 1 other language - Desirable