Key Account Manager – Bethlehem needed at VKB Group

Requirements

• A tertiary qualification in Animal Science, Animal Production or related will serve as a minim requirement.
• BSc Agriculture (Animal Science/Nutrition) preferred
• Minimum of 5 years’ experience in technical advisory or sales within the animal feed industry.
• Proven track record of working with clients in at least two of the following: swine, beef or poultry.
• Valid Driver’s License
• SACNASP registration is an advantage.

Duties and Responsibilities

• Establish and maintain strong, strategic relationships with key clients across various livestock sectors, acting as the primary liaison to ensure satisfaction, trust, and long-term partnerships.
• Provide expert nutritional and management guidance, including interpreting farm data and advising on performance improvements.
• Coordinate closely with production, procurement, and logistics teams to ensure timely and consistent product delivery aligned with client expectations.
• Contribute to sales forecasting by providing accurate client demand data and growth projections to assist in production planning.
• Lead frontline communication during client crises by providing rapid, data-informed solutions that minimize impact and reinforce client trust.
• Develop and implement strategic growth plans for key accounts, identifying cross-selling opportunities and optimizing product mix.
• Participate in grower days, technical forums, and training events to represent the company, deliver value0added knowledge, and strengthen brand credibility.
• Provide support in feed-related claim investigations and ensure resolution processes protect both the customer relationship and the company’s interest.
• Maintain accurate records of account activities, customer interactions, sales forecasts, and visit reports using the company’s CRM and reporting tools.