Main responsibilities:

• Managing and centralizing the customer relationship as key point of contact for Sub-Saharan Africa, promoting and coordinating all additional product for the mineral industry.
• Develop and extend our customer portfolio.
• Align a common strategy for Mineral vertical in line with our HO Vertical division
• Detect new opportunities on sea and land service developments.
• Become an expert on the Mineral and mining industry with the complete understanding of this commodity to master the logistic chain of transportation within a growing economy.

Main tasks of the KAM :

• Customer relationship management
• Recording of customer requirements regarding the modification of products and services
• Responsibility for key account-related turnover/performances.
• Cooperation with the product development area
• Presentation of new products and services
• Complaint management
• Be aware of customer goals
• Be well informed about markets, products, industries and technical developments
• Provide information about the quality of products and processes.
• Work out new market strategies.
• Analyse and show sales potential.
• Optimize the price-performance ratio.

Skills & Competencies

• Degree in a related field
• +3 years in a commercial environment
• Commercial – Drive for results
• Commercial – Building relationships
• Commercial – Global view
• Commercial – Execution Excellent
• Commercial – Customer Focus
• Commercial – Knowledge of commercial policy and offers