Key Accounts Administrator needed at Bidvest Prestige

Job Overview:

• We are seeking a dedicated and detail-oriented individual to join our team as a Key Accounts Administrator. The successful candidate will be responsible for managing key accounts, ensuring customer satisfaction and retention, and providing administrative support to the sales team. The Key Accounts Administrator will play a crucial role in maintaining relationships with key clients, responding to sales inquiries, and coordinating sales activities.

Key Responsibilities:

• Manage key accounts and build strong relationships with clients
• Coordinate sales activities and support the sales team in achieving targets
• Respond to customer inquiries in a timely and professional manner
• Prepare quotes, proposals, and sales contracts for key accounts
• Track sales data and prepare reports for management
• Monitor competitor activity and market trends to identify opportunities
• Handle customer complaints and resolve issues to ensure customer satisfaction
• Assist with training and coaching sales team members on key account management best practices
• Collaborate with other departments to ensure seamless delivery of products and services to key accounts

Qualifications:

• Proven experience in key account management or sales administration
• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Proficiency in MS Office and CRM software
• Ability to work independently and in a team environment
• Knowledge of sales techniques and customer relationship management principles