Job Description

• This role utilises expert knowledge in the specific fields of administration / product / process to resolve technical problems, usually in support of administrative queries/issues. The incumbent is individually accountable for achieving results through own efforts.

Key responsibilities will include amongst others the following:

• Perform client identification and verification on the Financial Intermediary relationships, including individuals, entities, asset management companies,
• Investment advisors, and investment managers from a wide range of jurisdictions.
• Supports the business with all aspects of data remediation.
• Ensure that data quality standards are being adhered to and support the Remediation Team Manager with the review and monitoring of outstanding audit actions.
• Follows standardised processes and provides administrative support in line with normal business functioning.
• Delivers on daily production standards and adheres to service and quality standards.
• Provides an indirect service to customers and intermediates.
• Responds to immediate requirements within procedure.
• Uses standard administrative techniques to coordinate own work.
• Product and process knowledge in different areas may differ but basic skills remain the same.
• May act as mentor / resource to less experienced Administrators.
• Acts as a support person and / or point of escalation for complex and difficult cases / clients.

Qualifications, Skills and Experience required:

• Matric
• 2-3 years of experience in AML/KYC within time- sensitive remediation projects. 
• Strong understanding of the various elements of an AML/Compliance Program
• Excellent communication skills
• The ideal candidate must have an advanced working knowledge of Excel and Word
• Multiple stakeholder management at mid-senior management level, including stakeholders from the business, client services and third party organisations.
• Ability to work independently and with minimal supervision
• Must be able to work well under pressure during tight deadlines
• Strong attention to detail and organisational skills
• Previous experience with the banking sector or investment management/funds industry.