6 hours ago
Job title : Lead Business Analyst
Job Location : Gauteng, Johannesburg
Deadline : November 23, 2024
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ROLE REQUIREMENT
- Facilitate information gathering sessions.
- Perform requirements gathering and analysis using:
- analytical techniques, interview techniques, data gathering techniques, current system documentation, business modelling methods, business process, rules and logic and data gathering.
- Use information gathered to convert into solutions to solve complex issues, development of implementation plans, development of requirements specifications.
- To perform gap analysis and create Business requirement documentation based on the results of the analysis.
- Create business presentations.
- Design new processes by analysing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
- Communicate effectively in both verbal and written (requirements and design specifications) form, as well as have an overall ability to be clear and concise in all communications.
- Accurately determine, assign, track and manage project tasks, activity, documentation, time information per project standards.
- Accurately assess the risks associated with each solution element.
- Effectively manage multiple priorities.
- Create user requirements, and articulate user stories.
- Define software configuration specifications.
- Improves systems by studying current practices, designing modifications.
- Recommends controls by identifying problems, writing improved procedures.
- Create support and process documents.
- Any other duties as assigned
KEY COMPETENCIES
- Leading, coordinating and defining business processes and how they interact with client’s corporate systems by researching, analysing and documenting existing and desired system and business requirements
- Working with users and business stakeholders to document support methodology
- Identify business requirements – evaluate and translate into technical specifications
Interface with other functional groups - Actively contribute to ongoing process improvement
- Thorough working knowledge of the SDLC models/methodologies, IT systems and their direct implementation to projects.
- Strong business and systems analysis skills, test planning and testing skills, troubleshooting skills and experience with numerous environments and architectures.
- Experience in data gathering and facilitation techniques (i.e. meetings and JAD sessions).
- Experience with requirements management, use case and modelling tools.
- Experience with applying and general knowledge of various analysis and gathering approaches, methodologies and models.
- Demonstrated leadership and attention to detail skills through prior experience at the strategic and tactical/implementation levels.
- Communicate plan, progress, and issues in a timely manner
- Ensures tasks are prioritised appropriately and completed timeously.
- Proposes and executes solutions to problems encountered.
- Uses initiative to find ways of adding value to Nexio without waiting for instructions from management.
- Uses past experience and initiative to implement improvement strategies to service tower.
- Assists in developing checklists to monitor health and remediate issues experienced by systems and tools used by team.
- Assists in developing standard operating procedures for the operational tasks of the team.
QUALIFICATIONS & EXPERIENCE
- At least 2 years’ experience as a Business Analyst in a complex services environment
- Must be an effective communicator
- Knows how to ‘get things done’ with professionalism
- Has knowledge of complex IT Service Management environments understand and analyse the data produced by the different systems.
- ITIL Foundation Certificate
- Proficiency in Microsoft Word, Excel and PowerPoint
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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