Job title : Lead Reporting & Governance – JHB
Job Location : Gauteng, Johannesburg
Deadline : August 03, 2024
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Other key responsibilities include, but aren’t limited to:
- Lead a team to drive operational excellence, ensuring services are delivered in a compliant, timely, and customer-focused manner, meeting performance metrics;
- Develop and implement strategies to manage staff performance, including addressing poor performance, conflict resolution, and identifying training needs;
- Foster functional integration within the Global Business Services (GBS), facilitating end-to-end data integration processes while identifying and mitigating risks;
- Provide comprehensive performance reporting against Service Level Agreements (SLAs) for all GBS services;
- Drive risk management and assurance activities across GBS, ensuring effective mitigation strategies are in place;
- Conduct Root Cause Analysis sessions to identify process gaps and drive continuous improvement initiatives.
ABOUT YOU:
You will have experience and demonstrate capability in the following:
- Minimum 5 years relevant professional experience, of which at least 2 years in a managerial position;
- Working knowledge of process improvement and methodology;
- Experience in provision of strategic direction for function;
- Display excellent interpersonal skills to build and maintain strong business relationships with all key stakeholders;
- Working knowledge of recognised Risk Management methodology.
Qualifications for this role are:
- Degree in Business/ Commerce/ Finance or related disciplines.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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