Key Purposes

• To provide learning and development support aligned to the strategic priorities of CCBSA and L&D, underpinned by ongoing stakeholder engagements, to drive competence development.

Key Duties & Responsibilities    

• Learning & Development infrastructure supported
• Support the Learning & Development processes, practices, frameworks and tools in order to drive standardisation across the business.
• Provide L&D support for various business projects.
• Build and maintain strong stakeholder relationships.

Competence Development

• Support and implement in-country learning solutions, working in conjunction with other functional learning and development specialists, and drive completion.
• Support the CAP process.
• Evaluate the effectiveness of learning programmes through ROI.
• Drive and support learning and development processes and procedures.
• Ability to design and develop training material.

Governance

• Track and monitor progress on all assigned L&D initiatives.
• Maintain legislative and governance requirements, in all aspects of Learning and Development, to ensure compliance to auditing requirements.
• Provides reports to customers as and when requested.
• Reports meet the standards of the customer (on time and 100% accurate and any other specific needs of the customers in line with the requirements set by the L&D).
• Helps maintain a positive service culture.

Skills, Experience & Education    
Qualifications and Experience

• Relevant HR Degree / Diploma.
• Registered ODETDP (Occupational Directed Education and Training Program) Practitioner would be advantageous.
• 1-3 years’ Learning & Development experience, including training material development and facilitation, large business project rollouts across a national footprint.
• eLearning design and development would be advantageous
• Excel and PowerPoint skills at Intermediate to Advanced level.
• LMS365 experience would be advantageous.