Job Purpose:

• To draft and review various contracts and other legal documents , attend to and resolve complaints and disputes. The role will provide a general legal support to various business units:

Key Responsibilities:

• Act as the liaison and provide the relevant level of instruction to the external legal panel comprising attorneys and advocates.
• Drafting of various legal documents and contracts.
• Risk Management: Developing strategic and operational plans and processes to minimize risk  for the business.
• Compliance Management: All documents and processes must be in compliance with legislation such as POPIA, FAIS, FICA, NCA, Long Term Insurance Act etc. to avoid statutory and/or regulatory consequences.

Education; Knowledge and Experience

• LLB or BCOM Law
• 5 years Financial Services experience
• 5 years Contract drafting experience
• 5 years Complaint resolution experience
• Sound knowledge of relevant Legislation
• Interpersonal Savvy – Communicates effectively.
• Nimble Learning – Learning on the fly. 

Challenging Aspects of the job

• Remain impartial in all decisions taken and ensure standard processes are used consistently.
• Dealing with operational processes in other areas, which impacts directly on your area.
• Dealing with emotional individuals and conflict on a daily basis.
• Adherence to tight deadlines (High pressure environment)

Personal Attributes

• Resilient
• Good judgment
• Integrity
• Adaptable
• Responsible
• Independent
• Persuasive
• Proactive
• Role Specific Competencies:
• Instills trust
• Strategic Intent
• Optimizes work processes
• Plans and aligns
• Communicate effectively.