Legal Workflow Automation Executive Job at LexisNexis South Africa

About the Role

• As a Legal Workflow Automation Executive , you collaborate closely with top legal teams to leverage Generative AI in automating legal processes—designing intelligent workflows that streamline operations, enhance efficiency, and empower firms to make more informed decisions. Your role centres on identifying automation opportunities, demonstrating practical AI-driven solutions, and guiding adoption to ensure measurable improvements from initial implementation through to scalable impact.

Responsibilities

• Partner with lawyers and legal operations leaders to unpack real‑world legal workflows, pain points, and inefficiencies.
• Translate legal work into high‑value workflow use cases supported by AI and trusted legal content.
• Design and deliver tailored product demonstrations, training sessions, and workshops aligned to specific practice areas and team needs.
• Support the full client journey in partnership with Customer Success — from pilots and onboarding to firm‑wide or department‑wide adoption.
• Act as a strategic sounding board for clients evaluating the ROI, risk, and operational impact of AI in legal practice.
• Represent the customer internally by feeding insights into product development, roadmap prioritisation, and go‑to‑market strategy.
• Capture best practices and contribute to repeatable playbooks that help scale this function locally and globally.

Requirements

• A recognised legal qualification (LLB or equivalent).
• A minimum of 3 years’ experience practising law within a top‑tier law firm, corporate legal team, or public‑sector legal environment.
• A strong understanding of legal workflows, legal processes, and the practical realities of delivering legal services.
• Proven confidence engaging with senior legal stakeholders, with the ability to establish trust and credibility quickly.
• Clear, persuasive communication skills, with the ability to engage legal, operational, and executive audiences effectively.
• A genuine interest in legal technology and the application of AI to enhance the quality and efficiency of legal work.