Job Summary:

• The LPR Control Room Monitor is responsible for overseeing and managing the live feed from License Plate Recognition systems in a control room environment. This role involves monitoring real-time data and alerts, ensuring accurate identification of vehicles, and coordinating responses to flagged incidents.

Key Responsibilities:

Real-Time Monitoring:

• Monitor live LPR system feeds to identify and respond to flagged vehicles.
• Verify system-generated alerts and escalate issues to security or management teams, as necessary.

Incident Management:

• Log and report incidents involving flagged license plates, including detailed time-stamped records.
• Coordinate with security personnel and law enforcement teams to address incidents promptly.

System Operations:

• Ensure the continuous functionality of LPR cameras and control room equipment during shifts.
• Perform routine system checks and report any technical issues to the IT or maintenance team.

Data Accuracy and Analysis:

• Cross-check LPR data for accuracy and consistency with established protocols.
• Assist in preparing reports or summaries based on system data and incident logs.

Compliance and Security:

• Adhere to data protection and privacy regulations in handling license plate and vehicle data.
• Maintain confidentiality and secure management of all system information.

Qualifications and Skills:

Education: 

• PSIRA Grade A

Technical Skills:

• Familiarity with LPR systems and related control room technologies (minimum 3-years experience)
• Basic knowledge of computer systems, monitoring software, and data entry.

Key Competencies:

• Strong attention to detail and ability to work in a focused environment.
• Effective communication skills for coordinating with teams and reporting incidents.
• Ability to handle high-pressure situations and make quick, informed decisions.

Communication:

• Excellent English communication skills for effective interaction. Clear articulation, proper grammar, and an extensive vocabulary

Experience: 

• Previous experience in surveillance, security monitoring, or a related field is advantageous.

Work Environment:

• Based in a secure control room with rotating shifts, including nights, weekends, and holidays as required.
• May involve extended periods of sitting and monitoring multiple screens.