Living Benefits Claims Admin Assistant needed at Sanlam

Job Expired
2 years ago

Sanlam’s job vacancy, Career and Recruitment

Job title : Living Benefits Claims Admin Assistant jobs in Western Cape

Job Location : Western Cape, Bellville

Deadline : August 29, 2022

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Output/Core Tasks:

 

  • Preparing a claim for the Claims Consultant by ensuring all required information is available
  • Administer and pay claims
  • Handling of queries (telephonically and/or via email) within agreed timelines
  • Action and respond to all customer/client follow-up tasks within agreed timelines
  • Answering of calls on the Living Benefit Claims Helpdesk (on rotation basis)
  • Engaging telephonically with clients regarding the progress of the claim

Minimum Requirements:

Qualifications & Experience:

Minimum qualification: 

  • Matric / Grade 12
  • Relevant Degree or Diploma

Minimum experience: 

  • 3 years’ experience in claims administration of Long-term Life benefits.
  • Knowledge of long-term Life Products and Benefits.
  • Good understanding of Renewal policy and Individual Life Operational systems will be an advantage.
  • Experience in the medical field (e.g. Nursing, Medical Aid Claims) will be an advantage.
  • Previous experience in telephonic customer service or call centre environment will be an advantage.

Sanlam Core Competencies:

  • Being resilient
  • Collaborates
  • Cultivates Innovation
  • Customer Focus
  • Drives results

Role Competencies:

  • Communicates effectively
  • Planning and Organising
  • Team work
  • Working independently

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply online

  • This job has expired!

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