4 weeks ago
Job title : Logistics Manager – Cape Town (Epping)
Job Location : Western Cape, Cape Town
Deadline : September 21, 2024
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Key Responsibilities:
- Maintain the effective functioning of departments under the span and control of the logistics team namely: Optimal Transport Management, Customer Deliveries and Warehouse operations.
- Ensure that systems and procedures operate effectively.
- Deliver effective and outstanding delivery service.
- Maintain the company vehicles, material handling equipment and site in a cost-effective manner.
- Ensure the efficient provision of security services.
- Engage transport suppliers to maintain optimal fleet uptime to deliver on customer service commitments.
- Audit and ensure adherence to the relevant road traffic legislation.
- Conduct regular fleet inspections as per the fleet guidelines to ensure compliance with road traffic act and internal measures.
- Understand and monitor fleet key performance indicators and implement corrective action plans where required.
- Ensure that Fleet/Transport Resourcing is optimal and that their appearance upholds the company image at all times.
- Manage performance of contractors in according to the agreed SLA.
- Oversee the Warehouse to ensure the stock availability and the quality of the stock.
- Manage DOC and working capital.
- Oversee Returnable bottles i.e., returns to issues and weeks/days in trade.
- Ensure that all product invoicing and empty return procedures are adhered to.
- Manage operations execution and expenditure in line with budgets and forecasted resourcing.
- Minimize overtime and temporary employee usage.
- Look for internal and external financial optimization opportunities.
- Provide input into the monthly financial performance, analysis and ensure the necessary plans are put in place to correct if required.
- Ensure that the Asset Management Master data is up to date and accurate.
- Assist Ops Manager with compiling the yearly operational and capital budget for individual departments.
- Provide input in updating the expense budget through 1st and 2nd forecast taking into account all operating variables.
- Mange the end-to-end Owner Driver function in line with the latest Owner Driver management guidelines.
- Ensure Customers receive deliveries within the agreed service level requirements.
- Ensure optimal resourcing to meet Customer service requirements.
- Manage the customer ID Card process.
- Assist in the development of Business plans in line with the relevant guidelines.
- Facilitate the understanding and execution of the Business plan by all relevant stakeholders
- Analyze the customer service results and ensure that detailed plans are developed to widen the competitor gap.
- Gather customer intelligence and make the necessary changes to support superior customer service delivery.
- Review internal and external business processes for alignment with business strategy.
- Maintain product quality and relevant stakeholders engaged.
- Handle customer complaints and ensure that corrective action is taken where necessary.
- Ensure customer DSPs are aligned to the activity and changes communicated.
- Manage the OTIF component of customer service.
- Evaluate and maintain loss control procedures on an on-going basis.
- Ensure that the delivery fleet complies with all legal requirements as per the Road Transport Quality System.
- Ensure that stacking heights are complied with and maintained.
- Adhere to and maintain site housekeeping standards.
- Ensure adherence to site safety standards as part of the Safety, Health, and Environmental Committee.
- Ensure compliance with all relevant legislation.
- Manage the organization’s assets in line with policy and procedure.
- Review and sign off the necessary internal governance processes.
- Assist in conducting monthly stock counts in line with Inventory management procedures and processes.
- Ensure routine Quality Control inspections in the Distribution Centre.
- Conduct and manage Quality and Risk Audits
- Manage ICC Audits and ensure that ICC standards are adhered to.
- Understand, implement, and adhere to Internal Control Measures such as: ICC’s, ISO requirements, Owner Driver Audits and Operations Excellence requirements.
- Create an environment that allows for cross functional learning and integration.
- Conduct regular team meetings to understand performance as well as to ensure achievement of short- and long-term objectives.
- Ensure that all reports are compiled and analyzed to monitor costs and efficiencies.
- Ensure that Operational Costs cents per liter is contained through continual investigation and improvement of asset utilization and effective warehouse management.
- Collaborate with the COE on business Improvement projects/ plans.
- Support regional initiatives in line with the business plan.
- Follow the organizations policies and procedures and identify opportunities for continuous improvement.
Job Requirements:
- A Relevant tertiary qualification (degree) in Logistics or Supply Chain Management
- A minimum of 5 years of relevant experience, inclusive of 3 years in a Leadership/management role.
- Proficient in MS Office, SAP, Strato, ATG, TMS, Tableau, Qlikview, Success Factors experience beneficial.
- The ability to work under pressure and meet tight deadlines.
- Excellent communication skills (both written and oral) and sound presentation skills.
- The ability to work after hours and / or shifts if necessary.
- Knowledge of all relevant legislation.
- Knowledge of customer service principles and practice.
- Experience in a customer service environment is essential
How to Apply for this Offer
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