MAC – Retail Artist – Edgars-MAC Mall of Africa – 40 Hours – Full-Time – Permanent needed at The Estée Lauder Companies Inc.

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Job title : MAC – Retail Artist – Edgars-MAC Mall of Africa – 40 Hours – Full-Time – Permanent

Job Location : Gauteng, Johannesburg

Deadline : July 13, 2024

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Position Summary:

  •   Achieve all Brands key performance indicators and targets through make up service offerings in store
  •  Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.
  •  Fosters excellent working relationships on counter and with the wider business and retailer.
  •  Drive transactions by proactively promoting new products and additional tasks.
  •  Achieves the brand expectation for appointment and bookings.

Key Roles & Responsibilities:

  •  Customer Service & Sales
  •  Provide welcoming, personal, professional service to all customers at all times.
  •  Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive.
  •  Suggest groups of appropriate products and colours to meet and exceed customer’s needs.
  •  Assist customers with product and services selection and information.
  •  Perform professional and appropriate makeup applications to achieve the look the customer desires.
  •  Inform customers of available services, M.A.C consciousness programs and philosophies.
  •  Obtain customer data for M.A.C addict book or other client list as required.
  •  Meet your individual responsibility for your appropriate contribution to the team’s goals in terms of service, sales and company objectives.
  •  Adhere to current “good counter practices”.
  •  Give great internal customer service and develop good working relationships with colleagues.
  •  Be punctual and manage time on counter effectively.
  •  Keep informed about products, company information and store information.
  •  Actively participate in store theme days, events and new product launches.
  •  Achieve Skills Certification requirements.
  •  Actively participate in M.A.C training sessions and partnered store mandatory training sessions.
  •  Assist in Inventory Management
  •  Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day.
  •  Communicate low on stock and out of stocks to the Retail Manager.
  •  Assist in the proper rotation of stock
  •   Maintaining work environment
  •  Actively participate in cleaning displayer units, tools and testers throughout the day, and more thoroughly at night to prepare for next day’s business.
  •  Maintain a clean and organized work area.
  •  Maintain tester units in proper schematic order, replace products once authorized by manager.
  •  Replace any broken or damaged products authorized by
  •  Manager.
  •  Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas.
  •  Inform management of any store maintenance or Health and Safety issues which might lead to accidents.
  •  Administrative Assistance Activities
  •  Assist with inventory counts.
  •  Be responsible for booking demos and lessons.
  •  Adhere to proper security procedures regarding handling of cash and assets. 


  •  Grade 12
  •  Beauty Certificate or similar
  •  Retail Cosmetics Experience
  •  Ability to work retail hours

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • This job has expired!