Roles & Responsibilities

Building management (repairs and maintenance)

• Carry out repairs and maintenance such as air-conditioning, furniture, doors, walls, ceiling, flooring, taps, ablution facilities, minor plumbing work, light bulb replacement, minor electrical repairs if certified, etc.
• Assist with physical move of furniture and other equipment.
• Inspect buildings to determine maintenance requirements and create correlating plans.
• Develop predictive and preventative maintenance plans and implement them to ensure decrease in repairs and breakdowns.
• Choose the right types of tools and equipment to assist in performing repair and maintenance work.
• Prioritize necessary repairs and improvements and ensure that sufficient staff is acquired to handle them.
• Create work schedules and ensure that they are properly carried out.
• Meet clients to assess their needs for maintenance and repairs.
• Ascertain that proper work safety initiatives are taken prior to and during each maintenance and repair procedure.
• Make recommendations for adjustments in building systems such as electrical, hydraulic and HVAC systems.
• Perform replacement and repair work according to the specific requirements of the project.
• Estimate costs involved in both maintenance and repair procedures and create and maintain effective liaison with vendors to ensure delivery of equipment and supplies on time.
• Take appropriate care of tools and equipment used in maintenance and repair work by performing maintenance and cleaning duties.
• Maintain inventories of supplies and equipment and ensure that low inventory levels are communicated to the supervisor with related building maintenance and repairs.
• Attending ALL electrical related building matters.
• Supervision of contractors during projects and outsourced work.
• Assisting with air conditioning services and maintenance when required.
• Logging of all building related matters to the contractors for repairs.
• Ensure housekeeping and storeroom up keep.
• Managing of CRM calls.
• Perform tasks assigned through work order request as directed by the seniors.
• Assist the facilities team with stock deliveries (to carry boxes and other goods received).
• Ensure that all products/services including corporate reports/messages adhere to the relevant quality standards as agreed with the line manager. Reports/messages may include but not limited to:
• Requisitions for tools and other items required.
• Clear records inventories in own area.
• Memos and other correspondence.
• Communication to stakeholders.

Compliance with deadlines

• Attend to requests timeously or within service levels.
• Adhere to all service levels and expectations.
• Timeous leave and timesheets completion and approval (including hospitality team when requested).
• Ensure quick turnaround time in resolving problems.

Impactful engagements with stakeholders

• Ensure high quality, practical and cost effective stakeholder engagements as per centre’s/BU’s stakeholder engagement plan to ensure the centre delivers excellent service to the stakeholders  (Targeted number of engagements must be pre-defined). Interactions include but not limited to:
• Liaise with clients on all levels to determine their needs.
• Assess the impact of their requirements.
• Communicate to clients and keep them updated of progress.

Financial viability

• Execute own deliverables economically, efficiently and effectively through amongst other things:
• Adhere to financial principles.
• Adhere to SCM policies and procedures.
• Assist in providing information on payments to suppliers and service providers (related to own area).

Personal development

• Continuous professional development and skills enhancement (CPD and development needs as agreed with immediate supervisor).
• Adherence to company policies, procedures and financial principles.
• Effective response to audits/requested information.
• Adherence to regulations OHS, Building and safety codes
• Adherence to ethical standards
• Record keeping – ability to provide records when required.
• Adhere to office hours.

Skills, Experience & Education

Qualifications

• Matric
• NQF3 in Electrical, Mechanical engineering, Facilities management or equivalent.
• Electrical trades test certificate

Experience

• Minimum of two years’ experience in building maintenance (general repairs, plumbing, air-conditioning, electrical).
• OHS training certificate will be an added advantage