Managed Services Contracts Associate needed at CDW

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Job title : Managed Services Contracts Associate

Job Location : Western Cape, Cape Town

Deadline : November 02, 2024

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Key responsibilities

  • Quality Control (compliance checking) for all contract requests received. 
  • Placement of third party orders on various suppliers
  • Creation of standard templated contract documents for the various managed services sold.
  • Create and confirm client invoicing schedules
  • Ensure all work is completed in a timely manner and in line with agreed Service Levels (SLAs)
  • Act as a point of escalation where necessary to resolve queries.
  • Build a solid relationship with our internal and external customers

Qualifications, Skills & Experience

  • 1+ years of experience in contract administration, admin, client management, vendor management, reseller management or related role
  • Contract management: Strong understanding of contract management, contract Renewals, contract Cancellations and sales principles and practices from new sales and renewal sales.
  • Stakeholder Management: Experience in building relationships and engaging with multiple internal business units and support functions, supporting vendors and valued resellers or suppliers.
  • Technical skills: Proficient in using CRM systems, ERP solutions, Microsoft office and reporting tools.
  • Order processing: Experience in placing orders with various suppliers and managing supplier relationships, cancelling or recalling orders, validating Quotes and quality and compliance checking Customer request against Quote generated.
  • Quality control: Experience in quality control or compliance checking for: contract requests, addition or removal of lines from existing contract, cancellation of contracts and renewal of existing contracts. DevOps approach to software; create high quality code using traditional software practices, such as building, linting, unit testing, source control, CI/CD, peer reviews, etc.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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