Purpose of the Job: 

Reporting to the Senior Manager: Forensics Investigation, the successful incumbent is responsible for conducting forensics investigations in the respective area into fraudulent matters such as claims lodged, medical fraud, corruption, bribery, collusion or cybercrime against the RAF. In addition, the incumbent will provide management advice on internal control weaknesses and improvements.

Key Performance Areas

Forensic Investigation into Fraud and Related Crimes

• Assess a matter to determine whether there is possible fraud.
• Manage the planning and coordination of investigations as assigned by senior management.
• Manage the application of the approved investigation methodology during investigation/s. 
• Manage and provide investigation capability into complex and noncomplex investigations on claims fraud, medical fraud, corruption, bribery, collusion, cybercrime, or misconduct.
• Manage investigations progress.
• Quantify financial losses on the investigated case.
• Report control failures identified during the investigation to the relevant management.
• Manage case status changes in line with the anti-fraud policy or investigation methodology.
• Provide litigation support (testifying at disciplinary hearings, CCMA, court), and assist law enforcement agencies as and when they require help.
• Manage the maintenance of chain of custody.
• Manage reporting of criminal cases to the law enforcement agencies and keep proper records thereof.

Project Investigations

• Manage the administration, planning and execution of fraud investigation assignment.
• Approve resource needs: available budget, vehicles number of team members / time required.
• Conduct cost analysis.
• Planning and monitoring of team activities and investigation outputs during investigation assignment.

Administration

• Allocate investigation files.
• Conduct quarterly inspections.
• Monitor the team’s time sheets.
• Manage the maintenance of the case register/ case management system.
• Address all business unit audit findings and implement effective measures to manage the control environment in the FID and maintain clean audit in the region.

Policy Review and Implementation

• Contribute to the development and implementation of departmental policy, methodology, anti-fraud and corruption strategy, fraud response plan, department operational plan and applicable standard operating procedures (SOPs).
• Keep up to date with effective policy and practice execution strategies.
• Ensure that all employees in the team know and understand the investigation legislative framework and RAF policies.

Reporting

• Provide monthly performance report against the operational plan.
• Provide investigation outcomes feedback to management in the region.
• Compile submissions and memorandums as and when required.
• Quality review investigation reports and adhere to the applicable standards and guidelines.
• Develop functional reporting systems, for management, projects or performance reporting.
• Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.

Stakeholder Management

• Build and maintain strategic partnership with business unit managers in the respective areas.
• Provide technical and administrative management to the forensic investigation team in the respective areas.
• Engage and communicate the FID mandate to internal and external stakeholders to ensure that they understand the responsibility of the FID unit.
• Recommend corrective actions to senior managers to improve their processes and controls to prevent similar incident of fraud from reoccuring in the future.
• Communicate with all levels of stakeholder contact.

People Management

• Ensure the sourcing, development and retention of a high-performance team.
• Manage the recruitment of the operational workforce in line with employment equity targets.
• Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
• Manage the implementation of people management processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
• Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Qualifications and Experience

• Bachelor’s degree/ Advanced Diploma in Commerce (Bcom Accounting, Internal Audit, Financial Mangement, Risk Management, BCom Law, Forensic Accounting, Economics and Information Systems), Forensic Science or LLB.
• Postgraduate related qualification in Accounting, Auditing, Financial Management, Risk Management, Law, Information Technology/ Information systems, Forensics, BCompt Honours will be an added advantage.
• Certified Fraud Examiner (CFE) or Forensic Practitioner (ICFP) will be an added advantage.
• Relevant 6 – 8 years’ experience in forensic investigation into white-collar crime (such as but not limited to healthcare or insurance claim fraud, corruption, bribery, forgery and counterfeit, identity theft) of which 2 years must have been on a management/ supervisory level.

Technical and Behavioral Competencies Required

• Communication.
• Network and alliances.
• Planning, organising and coordinating.
• Ethics and values.
• Change Management.
• Risk management.
• Stakeholder development and relations.
• Reporting.
• Microsoft office Packages
• Conflict Management
• Negotiation skills.
• People management.
• Demonstrable understanding of the Criminal Procedure Act and law of evidence.
• Demonstrable experience of working with law enforcement agencies.
• Demonstrable experience of litigation support (Testifying at disciplinary hearings, CCMA and court).
• Investigation management skills.
• Problem analysis and judgment.
• Computer literacy.
• Statistical analysis.
• Demonstrable ability to plan, execute and control case management.