3 weeks ago
Job title : Manager Perishables
Job Location : Gauteng,
Deadline : October 30, 2024
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- To oversee the day-to-day operations of the perishable department, ensuring the high-quality and freshness of products, efficient operations, excellent customer service and compliance with safety and health regulations.
- Matric
- 2 years in a supervisory/management position within the fresh departments.
- Previous experience in the Perishable department is preferable
Competencies:
- Leadership: Ability to lead and motivate a team, providing clear direction and ensuring that staff are well-trained and productive.
- Time Management: Ability to manage time efficiently, prioritising tasks to meet customer demands.
- Customer Service: Strong interpersonal skills with a focus on providing excellent service and resolving customer issues effectively.
- Financial Acumen: Basic understanding of budgeting, cost control, and financial reporting principles. Understanding of pricing strategies and profitability management.
- Problem-Solving: Ability to handle production issues, staff concerns, and customer complaints quickly and effectively.
- Attention to Detail: Ensuring product quality, cleanliness, and adherence to standards across all areas of the perishables department.
- Health and Safety Knowledge: Strong understanding of food safety regulations, health standards, and equipment maintenance.
Key Responsibilities:
- Operational Management:
- Oversee the perishable department’s daily operations, including minimizing waste, ordering, inventory management.
- Implement merchandising standards to ensure quality and presentation of products to maximise the visibility and turnover of perishable goods.
- Monitor and ensure temperature controls in fridges are set and maintained at required levels
- Implement all promotional activities to ensure adherence to the promotional calendar.
- Quality Control:
- Conduct regular inspections of perishable products to ensure compliance with quality and safety standards.
- Address any discrepancies in product quality promptly and adjust accordingly to meet the required standards.
- Inventory Management:
- Analyze sales data and inventory reports to optimise inventory management.
- Monitor and manage inventory levels, ensuring adequate stock levels are maintained to avoid shortages or over stocks.
- Control waste and ensure efficient use of products to maximize profit margins.
- Staff Management:
- Foster a positive working environment, promote teamwork, and provide continuous training to improve staff performance.
- Manage staff scheduling to ensure adequate coverage in the department times for increased customer service.
- Monitor staff adhere to safety, hygiene and food handling procedures. Address any non-compliance promptly.
- Customer Service:
- Engage with customers to provide product information, address any queries, and resolve complaints.
- Enhance the shopping experience by ensuring the highest quality of customer service.
- Financial Management:
- Manage the department budget, track expenses, monitor sales and control costs to ensure profitability.
- Monitor financial performance and report on key metrics i.e. sales, profit margins, and waste management.
- Compliance and Health Standards:
- Ensure that the department complies with all health and safety regulations, including product storage, handling, and merchandising.
- Conduct regular audits and inspections of the front and backup areas to ensure staff maintains the high standards of hygiene and safety in the department.
- Enforce food safety by implementing daily checklist and maintain health and safety standards.
How to Apply for this Offer
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