Manager: Services & Logistics (Transport, Fleet, Business Operations) needed at Durban University of Technology
Job title : Manager: Services & Logistics (Transport, Fleet, Business Operations)
Job Location : KwaZulu-Natal, Durban
Deadline : March 14, 2025
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Minimum Requirements:
- Degree in (Transport and Fleet, Business Operations – PREFFERED) Logistics, management or equivalent (NQF 7).
- 5 years management experience in (Transport and Fleet, Business Operations), logistical services.
- Must have sound knowledge of Logistics: Logistics management, Corporate travel, Logistical services. Fleet Services and Management, Transport Service and Management;
Summary of Duties:
- Oversee the entire process of from acquisition, inventory management to delivery.
- Corporate travel management.
- Correspond with clients, suppliers, fleet & transport, warehouses, and operations hubs to ensure efficiency of logistics services.
- Find more efficient ways to move or deliver services.
- Manage inventory and keep records.
- Monitor and manage budgets.
- Develop plans, select the better ways of delivering services and contracting.
- Keep up to date on various ways and options for service delivery.
- Customer service orientation.
- Respond to and resolve complaints and problems.
- Ensure reliable and efficient delivery of services within DUT campuses.
- Understanding business requirements.
- Developing the customer charter and action plans.
- Ensure compliance to DUT policies and procedures regarding procurement and management of service providers.
- Develop the service charter and SLAs.
- Ensure stakeholders adherence to SLA’s.
- Managing and controlling of budgets.
- Assess and analyse the claims before they are submitted to finance for payment. (Whether rates claimed are those contracted).
- Ensure monthly meetings with service providers are held to track performance with contracts.
- Development of people centered management model.
- Ensure staff understand service levels and adherence.
- Develop the team culture and alignment across the unit.
- Planning, organizing and managing schedules for the teams.
- Monthly meetings with relevant stakeholders to address challenges and any suggestions to improve service delivery.
- Ensuring reasonable turnaround time for all services.
- Develop the regular reporting format on performance and deviation.
- Providing reports on contracted services and deviations from SLAs.
How to Apply for this Offer
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- Transportation / Logistics jobs