Job Summary

• To lead and direct the strategic delivery of the infrastructure coverage portfolios across SA and Pan Africa. Suited to a seasoned Coverage Banker with 15 years plus Investment/Corporate Banking experience with specific focus on the infrastructure sector. Must demonstrate leadership and managerial capability and evidence strong relationships in the infrastructure market

Job Description

Drive Business performance

• Drive new business growth in CIB Infrastructure segments in line with the Bank’s commercial growth aspirations. Actively monitor performance against the scorecard, identify root causes of nonperformance and develop and implement remediation plans with relevant stakeholders across the value chain. 

Strategy Development and execution:

• Use the overall CIB and Sector strategy as a base to develop a Pan African Sector strategy and collaborate with segment, international office and product heads to ensure sector and product strategies are aligned to and meet market needs.
• Customer Experience: Accountable for driving and monitoring customer experience standards, remediating service failures and identifying lead indicators of service issues and collaborate Segment, Sector and Product Heads to develop corrective actions to proactively remediate issues to uphold a high level of customer experience.

People and Culture:

• Accountable for strategic workforce planning, balancing short and long-terms strategic sourcing requirements to ensure that the team is appropriately resourced to meet demand, compliance and customer experience requirements. The abovementioned includes the development of staff as well as succession planning.

Control: 

• Accountable for ensuring an optimal and compliant control environment within CIB that appropriately balances risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations of CIB, effectively addressing client needs during this process.
• Thought Leadership: Is a thought leader and a specialist with respect to the relevant sector. Drives the marketing and communication at senior levels including industry bodies. Fosters key Client sector relationships at CEO and CFO level