Marketing Manager needed at Marriott International
Job title : Marketing Manager
Job Location : KwaZulu-Natal, Durban
Deadline : January 23, 2026
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Essential Functions
Strategy and Planning
- Develops and executes the annual property marketing plan in alignment with hotel business objectives and brand positioning
- Leads strategic marketing planning sessions with Hamac Revenue, ASO Sales, and Hamac Digital Marketing teams
- Partners with the General Manager and works closely with the Rooms Division Manager to ensure marketing strategies support occupancy, guest mix, and overall hotel performance
- Evaluates market trends, competitive performance, and source market data to inform strategic decisions
- Identifies new marketing, partnership, and promotional opportunities to drive incremental revenue
Performance Reporting and Analysis
- Owns marketing performance reporting for the property, including campaign effectiveness, channel performance, and ROI
- Prepares and presents regular marketing reports to the General Manager and other stakeholders as required
- Analyzes website, digital, and campaign data to provide clear insights and recommendations
- Supports owner and stakeholder presentations with relevant marketing analysis and performance summaries
Digital, E-Commerce, and Campaign Management
- Oversees the property’s digital presence including website content, third-party channels, and digital campaigns
- Coordinates digital marketing initiatives with Hamac Digital Marketing to ensure brand compliance and commercial alignment
- Reviews and evaluates website, email, and digital campaign performance, adjusting strategies where required
- Oversees development and maintenance of marketing assets including photography, collateral, and digital content
- Ensures consistent brand voice and visual identity across all guest-facing touchpoints
Budget and Governance
- Manages the property marketing budget, tracking actual versus planned spend
- Provides recommendations on reallocation of marketing funds to maximize effectiveness
- Ensures compliance with brand marketing standards, corporate guidelines, and approval processes
- Maintains accurate records for marketing assets, usage rights, contracts, and vendor agreements
- Oversees approval and processing of marketing-related invoicing in line with company procedures
Relationship and Stakeholder Management
- Develops and maintains effective working relationships with tourism bodies, destination marketing organizations, and local partners
- Acts as the primary marketing liaison between the property and internal commercial teams
- Supports sales teams with marketing tools, collateral, and campaign support to drive conversion
- Manages external vendors and agencies, ensuring quality delivery, brand alignment, and cost control
Required
EDUCATION AND EXPERIENCE
- High school diploma or GED with a minimum of 2 years’ experience in hotel marketing, sales, e-commerce, or a related professional area
OR
- 2-year diploma or degree from an accredited institution in Marketing, Business Administration, Hospitality Management, or a related field, with relevant hospitality experience
Preferred
- Experience within an internationally branded hotel environment
- Exposure to digital marketing, e-commerce, and performance reporting in hospitality
Knowledge, Skills, And Abilities
- Strong understanding of hotel marketing, demand generation, and commercial performance drivers
- Ability to interpret performance data and translate insights into actionable strategies
- Strong stakeholder management and communication skills
- Solid project management and organizational capability
- Financial acumen with experience managing and tracking marketing budgets
- Ability to work cross-functionally across revenue, sales, marketing, and operations
Working Conditions / Physical Requirements
- Standard office environment with occasional travel for meetings, site visits, or shoots
- Ability to sit, stand, and work at a computer for extended periods
Interested and Qualified candidates should Click here to Apply Now
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