Job Objectives

Article Management:

• Propose new articles on the B2B system and monitor their creation progress in alignment with established SLAs.
• Ensure accurate assignment of articles to stores or distribution centers (DCs) to optimise

Data Quality Assurance:

• Detect and correct data quality issues to uphold Shoprite’s standards for consistency and reliability.
• Flag and address any abnormalities in the data to maintain its integrity.

Duplicate Article Prevention and Stock Balance Monitoring:

• Verify the absence of similar articles before listing to prevent duplications.
• Monitor stock balances for reporting purposes, ensuring optimal stock levels as per business requirements.

Incident Management:

• Log IT and data-related incidents using the Helix (ITSM) platform for timely resolution.
• Identify and assist in resolving business data quality issues to minimise operational disruptions.

Communication and Reporting:

• Report article-related issues to the Senior Master Data Officer and complete the Master Data Quality (MDQ) template for further action.
• Extract and generate reports for Divisional Managers daily, weekly, and monthly to support decision-making processes.

Support and Governance:

• Act as the first line of support for divisional offices, addressing support-related requirements promptly to facilitate smooth business transactions.
• Provide support for data-related projects throughout their lifecycle, ensuring successful implementation and post-go-live support.

Data Governance and Best Practices:

• Uphold data business governance and rules to support operational processes effectively.
• Assist in communicating data quality requirements and guide stakeholders on data management practices to ensure adherence.

Continuous Improvement and Collaboration:

• Identify root causes of quality non-conformance and assist in implementing best practices for data management.
• Engage and collaborate with stakeholders to drive improvements and ensure alignment with business objectives. (WoW)

Qualifications

• Grade 12 with relevant and demonstrable experience – (Essential)
• Diploma or Degree in IT, Finance, or relevant – (essential)
• +1 year in a Systems master data or similar role – (essential)

Experience

• Relevant experience in a butchery / meat or similar environment combined with a knowledge of meat cuts, ranging and import regulatory requirements – (desirable)
• Technical awareness, e.g., master data management, data management principles and practices – (Essential)
• Working knowledge of data quality principles and root cause analysis – (Essential)
• Knowledge of how to control data standards – (Essential)
• Working knowledge of Microsoft Office 365 – Outlook, Word, Excel (essential