Job Description

• The Learning Consultant role is responsible for enabling and evaluating learning solutions that support and drive Business Changes in the business aligned to Business transformation, optimisation, improvement and support objectives.
• The incumbent is required to consult, design, deliver, and evaluate learning solutions, so they are relevant and are individually accountable for achieving results through their efforts. 
• The essential skills required for the role are communication (written and verbal), interpersonal, problem-solving, facilitation, creativity, critical thinking, consulting, decision-making, project management, collaboration, and analysis.
• The desirable skills are emotional intelligence, learning design, business partnering, and coaching.

Key Responsibilities

• Consult with stakeholders to determine learning needs and requirements.
• Demonstrates the importance of collaboration by working closely with all stakeholders to determine and achieve learning objectives.
• Plan and track the progress of learning deliverables against Business Project objectives whilst challenging and providing direction to business and L&D.
• Design, co-implement, and drive the change management plans for learning that support the learning culture.
• Delivers relevant and insightful information through reporting.
• Evaluate the impact and outcomes of learning by measuring and monitoring the effectiveness as well as efficiency.

Operational

• Conducts needs analyses and designs learning frameworks and solutions for learning that address business, performance, and learning outcomes.
• Design and deliver a complete learning experience that supports the transfer of learning in the workplace.

Risk Management

• Maintain the governance, disciplines, and controls associated with Business Change learning.
• Apply the Quality Management process to the design and delivery of all learning solutions.
• Ensure that all learning designed and/or delivered comply with business requirements.
• Manages assigned Business Change learning projects.
• Facilitate discussions with stakeholders on learning requirements

Requirements 

• Relevant Business or HR or L&D tertiary qualification (Min. NQF 5)
• 3+ years of relevant experience in an L&D role(s) responsible for the design/delivery (facilitation) and evaluation of learning solutions, ideally in the regulatory learning field
• Knowledge of L&D practices, principles, methodologies, and techniques used preferably in Financial Services
• Experience working with key stakeholders on business projects linked to organisation or human capital changes
• Knowledge and experience working in Storyline Articulate will be an advantage

Skills

• Action-Oriented, Communication, Information Analysis, Information Interpretation, Insight Generation, Results-Oriented, Teamwork
• Education
• Skills/Learning Programmes That Culminates Into A Total Of 60 Credits On NQF Level 5  (Required)