Main Duties & Responsibilities:

• Develop an understanding of the client’s business needs and how the project will deliver value.
• Participate in the solution, implementation, and entrenchment design.
• Execute the solution design within an overall project plan, including solution configuration in line with the
• Inbound and Outbound Books of Standards.
• Participate in the software and solution testing.
• Participate in developing of training material and deliver training.
• Participate in the entrenching software adoption in line with client processes and value objectives.
• Contribute to continuous improvement of methods and procedures to support the implementation method.
• Maintain and gain upgrade knowledge of MineRP software to effectively utilize and promote it.
• Participate in the business diagnostics exercises to determine value scope and focus.
• Participate in the proof of value exercises to demonstrate value of solution in the client environment.
• Introduce or participate in the standardizing configuration across sites/clients/methods.
• Maintain documentation related to planned and executed standardized configuration.
• Provide front-line client care (customer support) services and submit support tickets per standard procedures
• Perform adoption functions in line with MineRP methodology.
• Participate in Business Process Mapping of As-Is and To-Be client processes, when required.
• Participate in continuously improving of MineRP products through feedback to the Product Management and Development teams.
• Participating in Testing cycles – part of delivery to client as well as part of product testing.

Learning and Growth:

• Participate in activities as described in Personal Development Plan, as agreed with the Global Services Manager and/or Projects & Implementation Manager.
• Facilitate knowledge sharing and skills development processes (best practice, lessons learnt, etc.).

Health, Safety & Environment:

• Take responsibility for your own safety in the workplace.
• Ensure that your immediate work area is safe and that you report all incidents and near misses.
• Comply with all health, safety and environmental rules and requirements as set by the Company.

Sustainability Goals:

• Acquaint yourself with the sustainability targets and goals set by the Company sometimes.
• Support the Company in achieving the targets and goals.

Competences, Skills & Experience:

• Proven practical mining exposure which includes exposure to mine planning, design, and scheduling processes.
• Experience working in a consulting environment preferably in a mining environment.
• Experience with business or mining related implementation projects.
• Strong analytical skills
• Strong problem-solving skills
• Abilities to multitask on different projects and tasks
• Strong communication skills
• Accepting accountability when necessary
• Be committed, collaborative and innovative.

Educational Qualifications:

• A tertiary (degree or diploma) in Mining Engineering, Industrial Engineering or other applicable engineering qualification or related qualifications in Mine Technical Services (Geology, Survey, etc.).
• Recognition of Prior Learning (RPL) formally acknowledging skills, competence, expertise, and capabilities that an implementation consultant possesses as a result of prior learning that may have occurred through formal, informal or non-formal means, through self-study, work or other life experience