Purpose & Overall Relevance for the Organisation 

•  Drive all stores profitability by meeting or exceeding all sales and profit targets

Key Responsibilities 

•  Take full ownership of all stores and its commercial success and support District Manager in the commercial success of the district 
•  Analyse relevant data to probe and challenge the status quo within stores and district
•  Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed 
•  Drive continuous improvements in all store’s sales, productivity, and profitability 
•  Ensure the legal and financial integrity of the stores 
•  Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor while coaching Store Supervisors to meet this expectation in your absence
•  Ensure there is always a manager on duty on the sales floors, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself
•  Schedule staff to properly serve customers, drive sales and execute tasks in all stores
•  Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
•  Ensure proper in store brand execution according to established standards and directives in all stores
•  Ensure proper in store Brand execution according to established standards and directives in all stores
•  Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge in all stores 
•  Manage all store operations in a systematic and efficient manner, as per established policies and procedures in all stores
•  Ensure all established Visual Merchandising and In Store Communication standards are consistently executed and maintained in all stores
•  Manage all store operations in a systematic and efficient manner, as per established policies and procedures in all stores
•  Lead and implement all applicable loss prevention policies and procedures in all stores 
•  Maintain a safe and productive shopping and working environment in all stores
•  Ensure all HR policies and procedures are adhered to in all stores
•  Create a high performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance in all stores 
•  Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
•  Share best practices to drive the collective performance of all market stores
•  Complete all applicable training programs and effectively apply the learning on the job
•  Seek coaching and learning opportunities to continually improve your performance 

Key Relationships 

•  Retail Operations
•  Customers 
•  Peers and supervisors 
•  Vendors and support functions 

Knowledge, Skills and Abilities 

•  Broad and deep knowledge of retail operations and finance 
•  Systems and computer literate  

Requisite Education and Experience / Minimum Qualification 

•  18 months’ work experience in a sports/fashion customer  and commercial focused retail environment with a minimum of 12 months of Store Management experience
•  Minimum 18 months’ work experience of managing the operations of more than 1 store at any given time
•  Matric or equivalent
•  Further tertiary qualification in Retail Management will be of an advantage