Key Responsibility Areas 

• Unified communication installation, support and maintenance 
• Infrastructure management. 
• Maintenance of Network Devices 
• Provide user support and attend to logged incidents. 
• Attend client technical meetings. 
• Configuration of IP telephones, video control, network routers and switches. 
• Provide inputs to Monthly reports. 

Qualifications and Experience 

• Minimum:3-year National Diploma/ Degree in IT related field (Computer Science, Information Technology, Engineering, B Com etc) at NQF level 6. 
• Certification: CCNA 
• Experience: 3 – 5 years’ experience in Wide Area Network (WAN) and Unified Communications (UC) Troubleshooting Technologies, Network Topologies, Network Design, Application Layer and Routing protocols.