Purpose

• Reporting to the Manager of Infrastructure, the purpose of this position is the management of network infrastructure, VoIP infrastructure, inventory management, second and third-line support (Tier 2 and 3), network monitoring applications, and tools.

Minimum Requirements

• National Diploma (NQF level 6) in Information Communication Technology
• N+, Microsoft Certified Solution Associate (MCSA) or Microsoft certified system Engineer (MCSE), or Cisco Certified Network Associate (CCNA)
• Driver’s license
• Willingness to work outside of normal working hours.
• Computer skills (MS Office suite)

Recommendation 

• Experience implementing and supporting secure network infrastructure solutions.
• Strong knowledge of routing and switching; routers, gateways, firewalls, VPN
• Experience in complex MPLS and Unified Communications environments.
• In-depth knowledge of QoS, IP Sec, multicast, and load balancing techniques.
• Medium to Large CISCO network experience

Duties and responsibilities

• Performs installation, setup, configuration, upgrade, troubleshooting, and remedial maintenance for enterprise network infrastructure such as:
• routing, switching, virtual private networking (VPN), enterprise firewalls, Voice over IP (VoIP), 802.11x wireless networking, monitoring systems, Windows server 2012 and Linux Servers.
• Prepare and maintain documentation of network configurations and cabling layouts.
• Design, deploy, and administer the Wireless Infrastructure and supporting systems.
• Connect all relevant technology to the network with secure protocols.
• Recommend upgrades, patches, and new applications and equipment.
• Train team members on new hardware or software.
• Analyse and monitor server security and recommend or implement patches/fixes to address potential security holes.
• Provide on-call and weekend support when needed.
• Research and recommend innovative, and where possible automated, approaches for system administration tasks.
• Proactively seek changes or upgrades that can improve the network in a way that adds value to the educational project at SPU.
• Monitor the performance of the network using analytical data to seek problems or concerns
• Research and implement best practices
• Communicate and consult with relevant stakeholders