CRITICAL OUTPUTS

• Effectively manage operational expenses including but not limited to staffing and consumables.
• Manage and implement sound patient flow in the nursing department.
• Ensure that nursing care is in line with all Intercare standards and SANC protocols and scope of practice.
• Implement and communicate revised / new operational processes to all staff members.
• Ensure that the disposal of medical waste and human tissue is in accordance to legislation.
• Ensure effective maintenance of schedule 5 – 7 drug registers in accordance to legislation.
• Manage correct capturing of all patient data.
• Ensure availability of stationary, business consumables and printing stock etc.
• Record and manage maintenance of all medical equipment.
• Schedule services of medical equipment.
• Ensure maintenance of office equipment including but not limited to computer hardware copier machines, printers, etc.
• Coordinate and ensure opening and closing of branch by nursing personnel.
• Coordinate and implement sound nursing operational practices aligned with the medical operating model of the organisation and SANC.
• Quality customer service aligned with Intercare’s Vision, Mission, and Values.
• Assist the health professionals with patient care where necessary.
• Build and maintain productive working relationships with all key stakeholders through on-going communication and feedback.
• Ensure sound working relationships with internal and external customers.
• Ensure patient satisfaction through communication and provision of accurate and timeously information and care, including capturing of correct clinical information.
• Ensure that all nursing staff provide a quality customer service within their scope of practice.
• Attend to customer complaints and escalate where required to line manager.
• Ensure that protocols of professionals are adhered to at all times.
• Effective leadership and people management.

REQUIREMENTS

• Grade 12
• Diploma/Degree in nursing leading to qualification as Registered Nurse.
• 2-3 years experience as a Registered Nurse with management function will be advantageous.
• Computer proficiency (MS Office) essential.
• CDE experience will be advantageous.
• SANC Registration as Registered Nurse.