Officer, Customer Liaison (Level 1) needed at Standard Bank Group

Full Time Banking

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Job title : Officer, Customer Liaison (Level 1)

Job Location : Western Cape, Cape Town

Deadline : December 07, 2025

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Job Description

  • To provide a branch reception function by identifying the customer’s needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

  • Type of Qualification: Secondary/High school/A levels/Matric
  • Field of Study: Not applicable

Experience Required

  • Client Coverage
  • Personal and Private Banking
  • 1-2 years
  • Branch banking and administrative experience, exposure to enquiries and query management.

Additional Information

Behavioural Competencies:

  • Documenting Facts
  • Embracing Change
  • Following Procedures
  • Interacting with People
  • Interpreting Data
  • Managing Tasks
  • Meeting Timescales
  • Producing Output
  • Showing Composure
  • Team Working
  • Thinking Positively
  • Upholding Standards

Technical Competencies:

  • Banking Process & Procedures
  • Client Servicing
  • Customer Reception and Channelling
  • Product Knowledge (Consumer Banking)

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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