Officer, Customer Liaison (Level 2) – Mthatha needed at Standard Bank Group
Job title : Officer, Customer Liaison (Level 2) – Mthatha
Job Location : Eastern Cape, Mthatha
Deadline : May 02, 2025
Quick Recommended Links
Job Description
- To provide a proficient reception function and create a positive introduction for the customer by putting them at ease, identifying their specific requirements and direct customers to the appropriate department. To identify customer’s digital banking requirements and to efficiently and cost-effectively fulfill these, while managing the risks associated with migrating new and existing customers to alternative self-servicing and/or digital channels.
Qualifications
Minimum Qualification:
- NQF Level 5 (FAIS recognised qualification advantageous)
Experience Required:
- Client Coverage
- Personal and Private Banking
- 1-2 years Customer Service Experience within banking industry
Additional Information
Behavioural Competencies:
- Examining Information
- Exploring Possibilities
- Following Procedures
- Interacting with People
- Upholding Standards
Technical Competencies:
- Banking Process & Procedures
- Client Servicing
- Compliance
- Cross and Up-Selling
- Customer Understanding & Product Knowledge (Consumer Banking)
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Banking jobs
Disclaimer: MRjobs.co.za is not an employer and does not directly offer jobs. We share available opportunities from verified sources to help job seekers. Please do your due diligence before applying. We are not responsible for any transactions, interviews, or outcomes from third-party employers.