Job title : Online Sales Administrator
Job Location : Western Cape, Stellenbosch
Deadline : July 12, 2024
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A well-established Company requires an experienced, well presented, friendly, fully bilingual, reliable and hardworking individual who can handle pressure.
Responsibilities / Key Performance Areas:
- Handling of all sales queries and orders
- Dealing with all administration including processing all orders
- Assisting customers face to face, telephonically and via email and Whatsapp
- Verifying orders, including customers’ personal information and payment details
- Data capturing onto internal computer system
- Informing clients of stock availability, stock alternatives and lead times
- Accurate invoicing to clients
- Expediting orders through internal liaison
- Time management and delivering timeous responses to customer’s requests are crucial
- Maintaining and updating sales and customer records
- Keep the company website up to date, develop the company’s online presence and engage
- with clients.
- Clear concise communication in both Afrikaans and English
- Must have excellent organisational skills, great attention to detail and pro-active attitude
- Supporting the sales department with other administrative tasks, as required.
Requirements:
- Matric/Grade 12 certificate
- 2 – 3 years’ experience in a similar role
- Extensive computer literacy skills such as Excel, Outlook, Omni (advantageous)
- Must be able to work as part of a team
- Good telephone and email etiquette
- Ability to understand the FMCG trade
- Reliable transport to and from work
- Candidate to reside close to the Head Office or surrounding areas
How to Apply for this Offer
Email your detailed CV with contactable references, salary expectation and qualifications to [email protected] with the job title in the subject line.
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