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Operational Excellence Manager, FBA, 3P Marketplace needed at Amazon

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Job title : Operational Excellence Manager, FBA, 3P Marketplace

Job Location : Western Cape, Cape Town

Deadline : December 05, 2024

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Key job responsibilities

  • Lead investigation and root cause resolution for seller Issues, and key programs
  • Analyze large data sets to arrive at specific problem statements around partner experience/program related issues.
  • Create and implement SOPs for execution on weekly basis to solve for critical partner experience problems. Work to submit product ideas to drive SOPs at scale
  • Report program metrics and draw insights on key patterns/ problems.
  • Develop forecasts to help plan fulfillment related processes

BASIC QUALIFICATIONS

  • Bachelor degree
  • Experience developing long term relationships with partners
  • Proficiency in Microsoft Excel
  • Skilled in operational excellence
  • Project Management skills (regular updates, Program flashes, audits, review meetings, process audits)
  • Experience managing deadlines and building reporting

PREFERRED QUALIFICATIONS

  • Knowledge in SQL
  • Experience with processes improvements and SOP executions
  • Experience in Fulfillment, Supply Chain, Logistics or eCommerce

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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