Role purpose:

• To assist on a day to day basis with the Finance operational activities
• Form part of a multi-skilled resource team who will be able to assist with queries as it relates to the settlement, processing of payment and reconciliations
• A key ability to pay attention to detail in terms of monitoring and reporting as it pertains to the business
• Develop processes as it pertain to the ambit of responsibility
• Act as SMEs for projects that affects the areas of responsibility

Core competencies, knowledge and experience

• Self-Starter
• Excellent interpersonal skills
• Administrative Skills
• Reporting
• Problem Solving Skills
• Analytical Skills
• Financial skills
• Proactive and driven
• Process development and re-engineering capability

Qualifications:

• Matric
• 3 to 5 years experience within a bank or financial Fintechs business operational area analysing and resolving queries

Key performance indicators:

• Accuracy and meeting the SLAs as agreed
• Accuracy and delivering on stringent deadlines as it pertains to reporting and all elements of the position
• Response time and accuracy of resolving operational queries as it relates to the multiple products managed within the business operations area
• Assisting with the settlement and balancing as well as operational support of merchants