Operational Manager – Mining Industry needed at Fidelity Services Group

Minimum Requirements 

• Grade 12 (Matric) Certificate of equivalent. 
• Minimum 3 – 5 years’ Operational Management experience. 
• Experience in the Security & Protection Services within the Mining Security Sector.
• Must have mining site knowledge. 
• PSIRA Grade A/B registered and accredited, up to date. 
• No Criminal Record or any pending cases. 
• Valid driver’s license with own reliable transport. 
• Staff Management experience essential. 
• Computer literacy. 
• Clear Criminal Record. 
• Must be physically fit and in good health. 
• Must reside in the Rustenburg area or willing to relocate on own cost.  

Key Performance Areas: (not totally inclusive): 

• Maintaining good relations between Fidelity Security Services and clients regarding security services rendered. 
• Ensuring the posting of Security Officers is done timeously for full site coverage on both day shift and night shift, as per Client SLA agreement. 
• Daily feedback and liaison with Fidelity Security Services Management and Clients. 
• Compiling, distribution, and communication on daily, weekly, and monthly reports. 
• Compiling, distribution and communication on all Incident, Accident, and Investigation reports. 
• Obtaining statements of all investigations. 
• Ensuring that all Security Officers meet the contractual requirements as stipulated by the client. 
• Compliance Management as per set out Mine Requirements.
• Health and Safety Managements (Site Files etc.).
• Disciplined staff. Attend CCMA and Labour Court if and when required. 
• Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services. 
• Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals. 
• Auditing and verifying the access registers on a daily basis and generating exception reports.