RESPONSIBILITIES

• Work with Travel Experts to ensure confirmed client itineraries are accurate and error free
• Liaise with suppliers to confirm client bookings
• Complete client travel documentation ensuring information provided is up-to-date, factually
• correct and in-keeping with the Mahlatini brand
• Work with Travel Experts and suppliers to enhance clients’ experience during their trip
• Keep up-to-date with travel regulations for Mahlatini’s destinations
• Support new product launches
• Deal with incoming queries and client feedback in a timely manner including problem solving
• Support the Operations Manager and Sales Team Leaders to ensure an efficient operation
• Assist sales team during peak times
• Any other duties as required