Operations Manager – Durban needed at Servest SA
Job title : Operations Manager – Durban
Job Location : KwaZulu-Natal, Durban
Deadline : May 15, 2024
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Minimum Requirements
- Matric (Grade 12)
- Business Management Qualification or Related
- 3-5 years experience in a similar role
- 5 years experience in a diverse Hygiene Service Delivery Environment at a Managerial Level
- Compliance/Statutory Requirements (knowledge, understanding and or Training)
- Occupational Health and Safety Act (OHSA) HACCP and Any other relevant Legislation
- Good communication and customer service skills
- Valid Drivers License and own transport
Duties & Responsibilities
- Ensure minimum standards are adhered to by the operations and manage non conformance.
- Scheduling and monitoring job completion.
- Management of fleet vehicle.
- Oversee the operations, meeting regularly with both the clients and the operations, utilising the service level agreement to monitor compliance.
- Attend to matters arising, focusing on the customer and client satisfaction and ultimately client loyalty (engage in client relations initiatives).
- Negotiate contract terms with clients and suppliers.
- Monitor the operations administrative work ensuring information is complete, reliable, accessible, timely and accurate including payroll variations, financial book work, health safety and security records as well as employee records.
- Contribute to operations information and recommendations to strategic plans and reviews, prepare and complete action plans, implement production productivity, quality and customer service standards.
- Participate in audits.
How to Apply for this Offer
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