Ops Administrator/ Co-Ordinator – Port Elizabeth needed at Fidelity Services Group

MAIN PURPOSE OF JOB:  

• To ensure that Response Officers are rostered and paid according to their shifts worked

QUALIFICATION & EXPERIENCE:

• Matric or equivalent
• Minimum 2 years admin experience in a similar role
• Minimum 2 years experience working on the Easy Roster system

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Knowledge of FADT systems (advantageous)
• Computer Literate I(MS Office, Outlook)
• Easy Roster
• SAP – Advantageous.

DUTIES:

• Receive paperwork for new employees from HR Officer
• Capture and roster new employee according to site requirement
• Capture all changes of employees onto the Easy Roster system
• Capture all hours worked by Response officer (including sick leave, absenteeism and annual leave) onto the Easy Roster system
• Capture all warnings and disciplinary hearings for Response officers onto the Easy Roster system
• Terminate Response officers on the Easy Roster system.
• Complete monthly pay-run on Easy Roster system
• Generate all monthly reports and HR statistics from the Easy Roster system
• Send telegrams to Response officers on AWOL and as and when required
• Complete all necessary documentation pertaining to termination of Response officer (payroll termination, 
• Complete all documentation pertaining to the change of status for Response officers (e.g. grade changes, site changes, etc)
• Receive and process pay queries from Response officers through the correct channels
• Print and sort pay slips and forward to relevant manager to be distributed to Response officers 

COMPETENCIES
(TECHNICAL & BEHAVIOURAL)

• Process management
• Attention to detail
• Time Management
• Problem Solving
• Priority Setting
• Interpersonal savvy
• Listening
• Customer focus
• Time management
• Attention to detail
• Written Communication

Deadline:6th June,2025