Key Deliverables / Primary Functions

• Compile and maintain the integrity of a Configuration Management Data Base in alignment with BCX’s standards and using the BCX prescribed systems.
• Utilise the BCX Remedy system for request, incident and problem handling, rectifying and implementing preventative actions as and when required.
• Continuously monitor performance, analyse trends and tune database for optimum performance and record and build a known error database (KEDB) for Problem Handling (R&D).
• Build and maintain a network of support structures e.g. vendors, employees, user groups etc. for consultation purposes.
• Continuously stay abreast with the latest release versions and ensure approval of new versions through a user’s acceptance testing (UAT) and quality assurance (QA) process; design and execute a release implementation plan; maintain the Definitive Software Library (DSL); and install, maintain and report license issues as and when they occur. 
• Continuously monitor and report on space utilisation, execute trend analysis, alerts and escalation; monitor memory utilisation and Central Processing Unit (CPU) at all times.
• Devise monitoring methodology and processes, utilise the appropriate toolsets and report on the availability or uptime.
• Identify, propose and implement appropriate toolsets for an effective back-up strategy to ensure continuity of services and monitor the back-up strategy on a continuous basis. Validate a DR Plan for the data base(s) under the data centre management, consider the replication, snapshots or remote copy as applicable.

Core Functional Skills & Knowledge

• Best Practice in Database Administration; ITIL & Quality Management Principles; Microsoft Office Suite; Remedy System Operation. Oracle Database product licensing knowledge desirable.

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma
• OR NQF 4: Grade 12
• Additional Qualification preferred or advantage

Experience

• 3 years’ experience in the administration of databases.
• Alternatively, 5+ years’ experience in administration of databases.
• Oracle, AWS or Azure cloud experience/certification, 1+ years, advantageous