Job title : OTC Cash Applications – Senior Process Associate
Job Location : Gauteng, Johannesburg
Deadline : October 25, 2024
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Responsibilities
- Manage the cash application, relieving of receivables, and deduction creation of cash coming in through EFT.
- Cash application and deduction creation for all manual and EFT receipts not automatically applied within 3 days of receipt.
- Identification of “unknown” cash receipts and accurate application to appropriate receivable.
- Ongoing maintenance of A/R customer accounts continuously identifying and correcting items that require re-coding on auto cash or can be linked to available cash on account.
- Clear understanding of basic accounting principles
- Ability to interpret customer documentation that can be vague at times and solve problems related to customer payments.
- Must be willing to work overtime during peak periods, month end, and year end.
- Ability to deal with difficult internal and external customer situations requiring tact and professionalism
- Ability to analyze and problem solve
- Accurate interpretation of vague remittance documentation
- Ability to deal with system issues and missing bank files
- Time management ensuring all time targets met
- Identify process improvements to improve customer behavior, cash processes, and auto cash match. Share knowledge gained with Team Lead and Team.
Qualifications
Minimum qualifications
- Any Graduate
- Relevant experience in Order to Cash
- Strong Communication Skills (verbal and written)
Preferred qualifications
- Good customer handling skills
- High Energy level
- Good interpersonal skills that can lead multiple responsibilities simultaneously
- Good influencing skills and interpersonal, analytical skills and attention to detail
- Good team commitment and results delivery orientation
- Good experience in Order to Cash end to end processes
- Good understanding of SAP / MS Dynamics 365 & Excel
- Able to navigate through PowerBi reports
- CRM experience (added preference)
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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